Shipping policy

Shipping costs are calculated at checkout, based on the weight of package and destination. We do not charge handling fees for any orders. In-state (Utah) orders will be charged 4.7 % sales tax, and 1.25% to 3.4% county tax depending on location. Orders are shipped via USPS, UPS, or DHL depending on the option you select at checkout.

Inspired Nutraceuticals is not responsible for lost orders due to incorrect address provided by the customer (this includes wrong apt/house #, wrong street, etc.). PLEASE take your time and make sure you provided all correct information. Inspired Nutraceuticals is not responsible for unclaimed or refused orders. If a package item is returned to us because of an incorrect address provided, we can either issue a refund (shipping fees are non-refundable) or you are responsible to pay a reshipment fee if you'd like the package to be sent to you again.

Orders are typically dispatched within 24 hours, or the following business day if purchased on the weekend or public holiday. Please note during sales or high-order volume times, estimated dispatch times may vary.

Delivery times are calculated at checkout, depending on your location and shipping method selection. Delivery times are only estimates and are not guaranteed. Therefore, we do not issue refunds for "delayed" deliveries. Please note that delivery times do not include processing time (the time it takes for us to get your order ready).

No changes or cancellations can be made when an order is shipped and leaves. Please make sure you double-check your information and order before completing payment.

 

International Shipping

You are responsible for taxes and laws imposed by your country. You are responsible to know the import regulations for your country. Failure to collect parcel from foreign postal administration is direct responsibility of the purchaser. For any returned package(s), the customer will be held responsible for shipping costs to and from final destination.

As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do.

Many shipments arrive within 2 weeks, however in some rare cases, shipment can take 45 days or more. Unfortunately, we have absolutely no way to control transit times or customs decisions. Make sure you know your country's laws on restricted products!

Inspired Nutraceuticals will not take responsibility for stolen, seized, or lost packages on any international orders. We are very sorry, but International Customs and Postal Carriers will not work with us on any related matters. For us to keep our excellent prices, we cannot offer refunds on any packages that have been stolen, seized or lost internationally. We are sorry for the inconvenience.

If your package has been stolen/lost or seized, please contact your local Customs or Postal Carrier.

For additional information, check out our FAQs page.